Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you’ve ordered from us arrive in your country.
Electronic items are the most commonly taxed items, if you are ordering a phone or tablet we strongly recommend you to check.
TOMTOP can’t give you advice or information about tax rates and customs charges in your country.
We advise you to find out about the local regulations prior to ordering from us. You can also request a low value declaration to help avoid any taxes.
Please note that ALL import taxes / duties are the buyer’s responsibility. Tomtop is not responsible for any tax invoice charged on its products.
Every country is different; our advice is checking with your local council, post office or government tax department. A search online may provide the insight you need to find out what the tax is likely to be.
Sometimes, we will do our best to help you with import regulations. If you find out the import tax situation in your country and you believe there are ways to minimize the taxes you have to pay, we are happy to follow your instructions regarding labeling, packing, declarations and invoices. Special requests can be made by explaining the situation using the online comments box during the checkout process. Or, if you need advice about whether a particular declared value is possible before you pay, you should “contact us” (via Live Chat or email to firstname.lastname@example.org), We will then look at the contents of your order and your country and assess what value is appropriate.
If your order value is large or contains many items or certain electronic items it is not possible to declare the order as low value.