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Questions & Answers
A Dear, if you wanna a stand, we recommend you D4760 .
A Dear, sorry we do not sell the battery and when it is in low battery, the light will turn to red.
A Dear, yes you can use it with sonya6300
A Dear, sorry , it can not work with Sony PXW-X70 .
A yes, it is compatible for the sony alpha a 6000 .
A Dear, sorry, it does not fit with action camera.
A Yes, it is suitable
A https://www.tomtop.com/p-d4520.html This is a Dual Handheld Grip Bracket that fits this stabilizer
A We usually mark the parcel with lower value, so you might not need to pay the customs duties, yet it also depends on the customs rules of your country.The good news is that if you need to ship to Italy, we can send you the product through a tax-exempt channel, which means we will be responsible for the tariffs.
A We usually mark the parcel with lower value, so you might not need to pay the customs duties, yet it also depends on the customs rules of your country. Could you consult your local customs department to get more details about the customs fee. Please note that customers are responsible for paying the tax their countries charge.
Yes, there will be such an accessory soon.
By Ophelia on August 21, 2017
Not sure why you asked in that way . It comes with the basic needs . The batteries , charger , sync cable , no bundle items just the parts for it to work
By Pariquito on July 20, 2018
Go to the Zhiyun website. Look for the support link. Then look for the firmware and manual link. Follow the directions to update the firmware.
By tim on May 12, 2018
Hi, these units do not come with smartphone adapters. You'll need a smartphone holder that accommodates standard tripod mounting threads. Or consider the Zhiyun Smooth Q and Smooth 3 models that are specifically designed for use with smartphones.
By Elouise on May 13, 2018
New version V2 supplies 26500 while old version supplies 18650 battery.
By OyYiPA on May 9, 2018
No plate. Camera sits directly on the platform and a screw is inserted underneath to secure the camera. You could probably add a plate, like the Manfrotto 323.... I might try that!
By A. Ross on May 12, 2018
No, but the gimbal itself can be shifted for 360 degrees.
By Díaz on May 11, 2018
The 24-70 it's a heavy lens but if you set the crane with the app you could find the right balance, according to the weight of the lens the engine works in 3 differenti ways...let me know
By Matteo T. on May 5, 2018
With the latest firmware it can handle up to 1800g
By Edward D. on May 1, 2018
Please note that TOMTOP Forums are a community for all communicating and getting help each other. There will be some enthusiastic friends participate in your discussions. Of course TOMTOP customer service (with tomtop customer service icon) response is guaranteed ,which is the same way you contact us at http://www.tomtop.com/contactsopen this forum in full page
based on 59 Customer Reviews
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March 13, 2018
February 23, 2018
December 21, 2017
By David A. Cox
December 14, 2017
This is not my first product that I've purchased at Tomtop. So far it has been hit or miss, but this one is totally a hit. The only small issue I have occasionally is that my camera is a bit on the heavy side and it occasionally will lose stability for a brief moment when I try to achieve certain camera moves. Regardless, totally worth the price. As far as trying to imagine what camera would work perfectly with this device, I'd suggest you check out the Sony a6000 or similar cameras (in terms of weight).
December 12, 2017
This thing is awesome! I mainly use it to film open dance floors at weddings with a Sony A6300 and Rokinon 12mm lens combo. Balance is perfect. No bumps or jitters or walking motion. Mind you my prior experience is using a Freefly Systems Movi M5, so I understand balance to a tee. I recommend you perfect balancing your camera on this gimbal prior to criticizing any off putting movements. Giving you different options such as inverted mode and every other mode listed in the product description. My only gripe is switching between modes. Just keep in mind you have to wait for the blue light to stop blinking before attempting to switch modes. I highly recommend this for travel as well. Can't wait to bring this with me everywhere.
December 7, 2017
December 6, 2017
Took this gimble all the way to Hong Kong through the city and up the mountains and it never let me down! Its small when compared to other gimbals like a ronin but just as if not smoother than larger gimbals. It is very simple to use and learn. The BATTERY LIFE IS AMAZING, I would shoot all day and charge every night, sometimes having it operate for 8 hours a day and it has yet to die on me.
November 24, 2017
Took about 20 minutes to balance, another 20 min to download firmware upgrade. My set up: Canon 80D - 10-22 lens. This is an awesome handheld gimbal and I'm glad I got this one. I was surprised how good it was right out of the box. The video is smooth as butter. Also, it works great for my Canon G7xmii. Highly recommend this gimbal.
November 8, 2017
The 3 axis gymbol is easy to balance and works really well! I can run with this thing and experience very smooth video. It is great for film makers who can't afford a DJI Ronan. BUT, you must have a very light weight camera and lens. My Sony a7s works very well with this, but I can only use my small 35 mm with this rig. I also find it easier to operate if you take off the extended battery pack on the camera (if you have one.) For the end result, if you have a small camera then this product is a very good buy.
By Ryan Harvey
October 26, 2017
By Gene Rogers
October 17, 2017
By Kevin Mattison
September 27, 2017
By Kenneth Kohler
September 20, 2017
September 6, 2017
June 27, 2017
It's a really good product. One thing, what I can't resolve the firmware update. If I run the android app, and I would like a motion capture, the app show me that needs 1.6 firmware or above...To update the firmware not a complicated task, but I don't find the 1.6 firmware, so I can't use the motion capture. I am talking about this: https://www.youtube.com/watch?v=JkG9ACsCNtMI got a dpd tracking number, but finally the UPS delivered the product, so on the DPD site I couldn't track the shipping.The product has very good quality, it has fluid motions. Easy to use! I absolutely recommend it!
By Sam crapo
May 10, 2017
May 8, 2017
April 30, 2017
March 8, 2017
I just received the Zhiyun Crane and have been using it for a couple of days straight. First the pros: It's sturdy and everything else the other reviews have said are true. You will get amazing video from this gimbal and won't be disappointed. I won't go into the all the other pros as they have been addressed already but will post some video soon to show what I've been able to get out of this amazing gimbal. Now for the cons (with the caveat that I may have gotten a defective one). After balancing the gimbal and playing around with the device, I noticed one thing. 1. When the Crane is being rotated from right to left or left to right, the gimbal jerks vs. a smooth transition. This doesn't happen when I rotate it 360 from front to back. Thought this may be a balancing issue but I've balanced this thing countless on all 3 axis and the issue is still there. If I don't get a response I'll send this one back and get another one to see if it's just a QC issue. But I do want to stress, this is a terrific gimbal and is really solidly built.
By Jose V.
January 19, 2017
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