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A It has a year warranty . About the after-sale warranty and return policy you can refer to this link: https://www.tomtop.com/help/return-policy-guarantees.html
based on 34 Customer Reviews
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June 26, 2021
Very solid 3D printer. I bought this printer based off a suggestion my friend had made. I was going to buy a higher end model such as the 5 or 6 but after speaking to my good friend I settled on the 3v2 as opposed to his suggestion which was the ender 3. I am very glad I bought the 3v2 however because it has the 32 bit main board pre installed which makes installing the bl touch sensor a breeze. I have added a lot such as bl touch, bed level springs, extruder, Capricorn tube, micro swiss hot end, thermistor and heater element upgrades i am now able to print with nylon and carbon fiber as well! I wish I had bought the thing sooner! :)
June 27, 2021
Item packaged very well and clear instructions. I was able to make many credible prints with this unit; loads of enjoyable learning and fun for a retired old technology guy with time on his hands!!! The price in absolute terms made it a good value, and it is more than sturdy enough.it was a wonderful purchase for me.
June 23, 2021
Great product having lots of fun with it. This is my first 3D printer and I'm very happy with it. I found this very easy to assemble overall. Easy to get good quality prints after just basic setup. There is also a huge community for support and wide variety of 3rd party upgrade parts if you choose to modify it to suit you better. I've had some intermittent issues with bed adhesion but that's just a matter of learning the machine, materials and processes.
June 22, 2021
June 19, 2021
Over all I like it. As a newbie to 3d printing, there is a learning curve to this but overall I'm very happy with this printer. It was easy to assemble and printing within a few hours, I haven't had to use creality tech support yet but I did tons of research and learning prior to this purchase. YouTube has a lot of very helpful videos on assembly, settings and overall troubleshooting. I recommend printing lots and learning this machine before throwing upgrades at it, the only issues I've had were easy to fix but had to learn how to troubleshoot them first. Whatever printer you settle on, take your time, do research, try not to get frustrated and just enjoy the awesomeness of 3d printing.
March 8, 2021
Easy to put together. Nice upgrades. The silent motherboard really shines. Cons: The OS is new and lacks some basic features. If I take out the memory card to upload new files I then have to power cycle the unit because there is no way to re-initialize the micro SD card. They forgot to add that. I like the new OS though. Just waiting on them to finish it up. The screen is not touch-screen like the ad mentions. The printer prints fine and is worth the money for the upgrades you get. The unit is pretty much silent except for the PSU fan. It’s the same PSU from the Ender Pro. So far I give this a 8.5/10. I will be adding BL Touch next because the glass is slightly warped in the middle. Flipping the glass to the other side fixed it until my BL Touch arrives. It’s still cheaper than the CR-6 with that added.
March 8, 2021
I spend a little while looking for a 3D printer and between youtube videos and on line reviews, I decided to grab one of these awesome printers. I was a bit hesitant to put it together, but, many videos on youtube to help you. I've been running it hours a day since Xmas and haven't had any problems, so far. I'll probably opt for some upgrades soon, and upgrades for this printer are inexpensive. It's a great intro to 3D printing an d good quality and the accessibilty means there's a large on line community improving and tweaking it all the time..
February 26, 2021
This is my first 3D printer. I am more of a material removal kind of maker. So this "additive manufacturing" thing is very new to me. I am generally impressed with the machine. All the parts were there, along with some extras. The quality of the machine is far better than expected. I had no problem assembling the printer. However, I do recommend watching a few videos beforehand. I have made several prints to date, including a couple 3D models of my own design. My only dislike (and a very mild one) is the filament spool holder - it puts extra drag on the machine. I'll grant that the V2 has a wear part where the filament to deal with a consequence of the drag. But, that inspired a printing project to make a spool mandrel with bearings.
February 25, 2021
If you are thinking about getting a 3D printer, I’d say go for it! I bought this ender 3 v2 with the intention to test it out for a month and then decided if I wanted to keep it or not. It took me about 4 days to realize there’s no way I was going to return it! I love 3D printing!! Warning: you WILL have to tinker with this! There is a lot of tinkering to be done with this printer. Bed leveling, slicer settings, your own designs etc. Don’t go into this thinking that it’s going to be like a regular printer that just always works and prints what you want. But knowing this and having the right mindset can add to the fun! There is something so rewarding when your prints keep messing up and you finally figure out and solve the problem and then you can get back to making great prints! The printer is mostly quiet. you don’t hear the motors but you do hear the fans. It’s mostly a white noise but it might annoy some people. I put mine in my closet to cut down the noise and I couldn’t hear it at all with the doors closed.
February 25, 2021
This is my first 3D printer and it is everything I hoped it would be. Assembly took some time but I wasn't in a hurry and there are several Utube videos on assembly. It is packaged very well and everything was there so no problems getting it built I did take some care getting the bed leveled and my first print was a bed level test and it worked great. I have printed a 20mm calibration cube that came out very good and a 3D Benchy that surprised me. I would recommend this printer to anyone looking for a first printer.
February 24, 2021
I have had this printer for a few months now. I can say I couldn’t be happier with my purchase. This is my first 3D printer but not my first CNC machine. Setup wasn’t to bad, though it will take longer than the 45 mins the instructions say. I will note that taking the time to make sure the wheels are adjusted correctly and everything is alight properly makes the world of difference when you start printing. There are plenty of YouTube videos of people assembling these printers, making sure things are aligned, adjusting the wheels, suggested upgrade prints, etc. Since the initial purchase I have now upgraded the printer. I changed out for a glass bed but have a couple of the original beds around in case I am having adhesion issues. I have also added a BLTouch for auto-bed leveling and some TLSmoothers. This printer works amazing for the price point. Not sure you could get a better printer for the price!
February 23, 2021
I am totally new to 3D printing. There is a white USB/SD card in the box, put it in computer open the install video and watch that before and while assembling the printer. I tried to follow the paper instructions without knowing about the video install guide. The paper instructions are not detailed enough by themselves. Using only the paper install guide I had to take apart and reassemble the unit several times to fix upside down or backward installed pieces and there was a lot of head scratching and it took forever. The video assembly answered most questions I had and resolved (most) of the confusion. It was hard to level the platform, leveling is very finicky. It was hard to thread the filament into the nylon tube (the video cuts as they thread the filament, you need to twist the filament sometimes to get it to enter the extruder hole). I wish the sample PLA filament was on a spool, it is just loose and has tangled several times printing my first piece. I am printing it outside of the enclosure, there is fan noise and some motor noises while it prints. Hopefully the enclosure makes it even more quiet. It is fun to watch while the printer creates items.
February 14, 2021
I have used printers that cost 10's of thousands of dollars. This printer obviously doesn't print to that level, however you can upgrade it pretty much as much as you'd like, and the print quality is really good if you take proper care of making small adjustments. This printer was a great choice for me during this COVID pandemic as I needed a printer for school. Because I live off campus and on campus resources are very scarce for final year engineering students to prototype their capstone projects this printer at this price was a godsend. There's also a million and half resources for this printer and its variants. Recommended to hobbyists and students.
February 13, 2021
This is my first 3D printer, and I love it so far. It does require you to assemble it. The instructions provided were a bit difficult, but there are plenty of videos out there to help you along. Just take your time putting it together. I've had a lot of fun with this already and printed many successfully. Don't be discouraged if your print fails. You will have ones that do; it's part of the learning process. I'm using Cura as my software to slice my prints, and load onto the SD Card that was included. Hardest part of this whole things to start is leveling the print bed. Take your time there too. Use a piece of paper, and just have resistance when moving it. That should be a really good point to start.
February 12, 2021
The printer did not stop since I got it. No issues what so ever. I recommend watching some videos on youtube to fix any quick issues which are easy to solve. For the bed just keep it clean and you prints will have good adhesion. The fan are loud if you plan to keep it on your room, like I do. There is a great video in youtube by Rm3D creations to update the fans. Trust me do it if you plan to keep it in the same room as you. The upgrades to the printers with everything cost around 130ish with a upgraded controlboard. But completely worth it. I have done prints after prints with pla and PETG with no issues non stop. I plan to buy another
January 22, 2021
June 21, 2021
Love using this printer. It was a little time consuming to put together but once together it works fantastic. It's very easy to get the filament loaded and the bed leveled. I had it up and running in no time. I haven't had a single print fail on it so far. And it is so quiet you hardly know it's running. The fans are a little noisy but not bad at all. I highly recommend it.
June 20, 2021
The prints turn out pretty good for the money. It is a nice affordable little machine. Easy to use. Well packed. Took my time put it together and have had no problems. Printed a few different filaments with no issues at all. Awesome machine. I plan on pushing its limits. Just what i do. :D
June 20, 2021
Bought for son's 15th birthday. He (with help from youtube) was able to assemble and operate without any help needed on my part. The products come out beautifully and he just keeps on going.... Great new hobby for him!Have had it for 1 month now with no issues. He's very happy with it.
February 17, 2021
I decided to get this because I have been at home bored for six months. It took me about 3 hours to put together and get printing. Would have been much faster if I had watched the video on the sd card, but I didn't notice the sd card until I was already printing. I had never done any 3-d printing before and it turns out that the model I chose should have had supports, but the parts of it that printed looked really great.
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