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Questions & Answers
A There is no limit on height . Max. load: 120kg.
A Yes, this item is shipped Germany . If you choose Expedited Shipping. it will take 3-5 business days. Yes, of course, if something wrong with product ,please contact firstname.lastname@example.org, we will solve the problem as soon as possible, thanks .
A Hello ， it comes with charger adapter and battery , thanks .
A We usually mark the parcel with lower value, so you might not need to pay the customs duties, yet it also depends on the customs rules of your country. Could you consult your local customs department to get more details about the customs fee. Please note that customers are responsible for paying the tax their countries charge. For more details, please visit the following link: https://www.tomtop.com/help/tax-customs-duties.html
Please note that TOMTOP Forums are a community for all communicating and getting help each other. There will be some enthusiastic friends participate in your discussions. Of course TOMTOP customer service (with tomtop customer service icon) response is guaranteed ,which is the same way you contact us at http://www.tomtop.com/contactsopen this forum in full page
based on 11 Customer Reviews
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October 23, 2019
October 18, 2019
October 4, 2019
September 25, 2019
September 10, 2019
September 10, 2019
August 14, 2019
August 2, 2019
I checked the bike over and could not find anything amiss other than the tyres requiring pumping up. The battery was nearly fully charged and after an hour it was ready for its test ride. It did not disappoint.....it exceeded my expectations. The brakes are spot on and the pedal assist and throttle control make bike it a breeze to ride once you have got used to the lag between starting to pedal and the electric assist kicking in.
June 27, 2019
June 19, 2019
May 2, 2019
After using the bike for a week i can really recommend the bike. The build quality is quite good considering it's price. The motor is powerfull and you can feel a kick in the back especially in the third mode and full electric. BUT when i got the bike the locking mechanism was not attached and the locking pin dropped on the grond. A solution was to insert a locking small screw on the inside of the foldable frame on the side of the connector pins. The screw looks like the one you use to attach a door handle tot it's spindle. All things considered a minor annoyance. I recommend the following: -Tighten all the screws especially the big screw in the folding part of the steering column. At first i noticed that the column was wobbly/unstable after tightening it was stable. -Unlock the maximum speed as described in YouTube video's as it definitely works!
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