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based on 7 Customer Reviews
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June 9, 2022
I purchased a BEZIOR xf200 and simply could not be more pleased please with it. But we were sad, the battery was damaged… Contacting customer support we received a very prompt response, and we were that informed a new battery was on the way. It arrived much faster than expected! The excellent customer service has turned concerned into two VERY happy customers! Not only do both bikes exceed expectations the customer support was fantastic. The bikes are fantastic on the road, crushed limestone trails, dirt trails, and the BEACH. They are the best thing we have purchased in a long time! Bravo BEZIOR!
June 9, 2022
Sometimes it is not just about the product, but it is about the service when things don't go as planned. Order the bike for my 11-year son (perfect size for him) for children's day. Everything worked on day 1, and he absolutely loved it. Easy to assemble, real sturdy and well put together, all-around well worth the money. But then the horn and headlight stopped working. I immediately spoke to their customer service, sent pictures, and my address, and they sent two replacement parts. One was a wiring harness easy to change out, just a little zip tie and some velcro and I was done in mins. Then they sent a headlight which was equally easy to plug and play. Everything works like new, looks like new, and the customer service was above and beyond what I expected.
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