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Questions & Answers
By Jason Petri on April 4, 2018
There are two skills by Koogeek for Alexa (don’t get me started). Check to make sure you have the right skill: Koogeek Home. Make sure your device is setup in Koogeek app and you have a profile/login. After setting up profile and installing skill, log into the skill/link your Koogeek account, make sure the device is on… see more There are two skills by Koogeek for Alexa (don’t get me started). Check to make sure you have the right skill: Koogeek Home. Make sure your device is setup in Koogeek app and you have a profile/login. After setting up profile and installing skill, log into the skill/link your Koogeek account, make sure the device is on, and then have Alexa discover new devices. see less
By kaustic on November 19, 2017
Nope. Just on or off.
By Ronald Part on November 24, 2017
NO, they don't extend the wifi signal.
By FERNANDA on November 14, 2017
No. Any iOS device would work with this. Just need a wireless network.
By Michael Y. on November 8, 2017
I consider myself fairly tech-savvy and comfortable with smart home devices. I had the same experience as you note here, and I ended up needing to return the device.
By D. G. Padur on October 15, 2017
This product is the P2, and it's only rated to 12A, 1500W. The power strip isn't a problem.
By Howard Bergstrom on September 12, 2017
Yes on the top.
By Theodosia on September 7, 2017
You could plug in a standard 2 prong plug, but a 3 prong won't fit around this.
By Gary C on July 29, 2017
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based on 66 Customer Reviews
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September 7, 2017
I love the amount of automation I can schedule with this outlet, and it responds very quickly to Alexa commands. I have a bunch of different remote and smart outlets that I use, being that I'm in a wheelchair they make life just a little bit easier. I have this one by Koogeek set to turn on my sound machines and fans in my room when it's bed time. There's also the option to have it turn on or off by timer, or by location, which is pretty sweet, if you want to say have it turn the lights on inside your home when you reach your driveway. Adding it to my devices in my Echo Dot was straightforward and easy. Alexa flicks it on or off nearly instantly once she acknowledges the command. I like the optional night light that can also be turned on using Alexa, or through the app. It's something I didn't even know I wanted until I started using it. I love telling Alexa to "kill the lights" when I get in bed. Size-wise, it's small and unobtrusive. I think it looks really nice. The app has a simple interface, but is comprehensive, and I like that the outlet supports both Android and iOS, since my phone uses Android, but I have an iPad that I use to control most of my devices. I haven't had any issues with dropouts or problems with it disconnecting, but I think the quality of your router/wifi signal will play a large part. My router is in the same room as the outlet, but even when testing it in an outlet farthest away from the router it didn't have a problem. Personally, I don't have any complaints. It's working great.
By Gary C
August 26, 2017
I ordered this Koogeek Smart Plug, WiFi on July 5th and the order said it would take 4 weeks to deliver. I received the order in 9 days, so if you buy this, don't worry about the long delivery. It's pretty fast! When I received this plug, I read the directions on the very tiny booklet included. I'd like to see this booklet printed in a little bigger print as it was hard to read with such small fonts. But, it was pretty straight forward. Don't think that this is only for Apple products either. I'm using my Samsung Galaxy S5, Android and the unit works perfectly!! In the attached pictures, you will see that I've plugged a multi outlet into the Koogeek. This can control everything I plug into the multi outlet, and yes it works great. I has some troubles at first, trying to get my Android phone to detect the unit. Upon further trials, I re-read the directions and they clearly state that this unit will not operate on dual band or 5Ghz. You will see a screenshot of my phone and where to "uncheck" the smart switching between networks. Make sure you have unchecked this box. Once I did this, the unit was found and set up very quickly! Now I have our living room light attached to the multi outlet and I've tested it going on and off, the "Light" on the plug in and everything works fantastic!!! My wife and I can leave the house and if we want to turn the light on while away, I just open the App and touch the ON and there it is! We have security cameras in the house so I can verify that the light has indeed come on. The lighted ring on the Smartplug works like a night light for us. So in the evening before bed, I turn the light on with my phone and it illuminates the hallway very nicely. Not too bright, not to weak. And the best part is, if I forget to turn the light on, we can just grab the phone and do it! Overall I would HIGHLY recommend the Koogeek Smart Plugh, WiFi Outlet. I am NOT paid to do reviews so this is just my experience! The unit is well constructed, aesthetically pleasing and great to use for security lighting or just peace of mind. The price is very reasonable for such a great product.
August 21, 2017
This is a really neat WiFi Outlet! Koogeek products all can use the Home app which comes on the iPhone (as well as their own Koogeek Home app) but I prefer to use the Apple Home app itself. I have a few Koogeek products and when I purchased the first one, I was having issues with their app, and the Home app on my phone already worked the best. Set up each accessory as a little click button in the app itself. You can also turn it on/off by asking Siri. It confused me at first when it added two accessories to my dash when I had a single outlet, but it makes sense. Maybe you just want the nightlight on, which is an LED circle light around the plug port. Maybe you just want whatever is plugged in to it to be turned on. (You can only use simple button on/off devices with this outlet.) Syncing with your app, or, adding an accessory, is very easy to do. You will be putting this outlet online, so it is accessible from anywhere in the world, if you have a home hub -(iPad powered on with minimum requirements that is always on your WiFi, or the latest Apple TV.) When you set this Koogeek Wifi outlet up, have the item set to the on position when you plug it in, and when the outlet is off, your plugged-in device receives no power. Therefore, your lamp, or whatever is plugged in, is really off until power is connected to it again, and that is when you push the button to turn it on, automate it to turn it on, or ask Siri to turn it on. It's that simple. Note: if at first it does not work, do a system reset by holding down the button for 10 seconds and try adding the accessory again. For some reason this took me about 3 tries to get it to all work (both accessories within this outlet), but I got it all to work. Typically it takes a minute to do, and the instructions are well-written, and very easy to follow. Keep your instruction guide as it has the number you need to register the device to the app. You scan it in. There is also a sticker on the outlet with the code printed as well. You get to name your devices and set a location in your house. I set my lights on Koogeek apps to come on when I arrive home after sunset. How cool is that? You can also invite anyone you want to have access to the same thing you do. Love these products and how they can work with each other as accessories all on the home app. 5 stars! :) Great little product. :) 2 accessories in 1! 1) a dimmable nightlight and 2) a WiFi Outlet!
By Tim Tapscott
September 14, 2017
I'm very pleasantly surprised by this smart plug. Koogeek seems to have done it (mostly) right. For starters, I am experimenting with Alexa vs. Homekit, so I have both types of compatible devices in my home. It's rare to find something that works with both this seamlessly. I was first surprised by the packaging and instructions. These days, you expect broken English and difficult to follow directions. Not the case with Koogeek at all. The app is seamless, helpful, has good directions, and isn't buggy in my experience. The paper manual is very well written with great directions that worked for me first try. I can't wait to work these into other areas of the house!
By Informed Consumer 54
September 3, 2017
Wow! I am once again quite impressed with Koogeek. This wifi enabled smart plug connected seemlessly with the Koogeek Home app and with my Echo Dot via Alexa. I can control the plug with my voice through the Apple HomeKit and also Alexa. One nice feature of this plug is the ability to schedule the outlet to come on at a certain time each day or to turn on or off after a specified amount of time passes. Thisnoutlet also has a built in ring of light that can be used as a nightlight whether or not it is being used with a light or other device. Being able to use either Alexa or Siri to control the plug is an awesome feature. I highly recommend this plug for the user who wants to automate their home. It feels the most solid and provided features of the much more expensive units.
August 21, 2017
I've tried a decent amount of smart plugs, but this Koogeek model is my favorite. I love that it compatible with Apple HomeKit as my other device are also configurable with HomeKit. The Koogeek Home app is great; it's specifically good at setting up time-based automation. I have connected this with my entertainment center. With the app I was able to have the entertainment center turn on daytime and turnoff nighttime. The possibilities and usage are endless; this product is a great stepping-stone into home automation. Also, and this is the reason I bought this model; the energy consumption monitor is really cool. It gives me a pretty good idea on how much power I'm using, and even quantifies it using average energy pricing for my area. Overall a great product that does what it's supposed to do very well. Overall, I am very impressed with this product.
July 25, 2017
Did you ever ask yourself the question: Did I unplug this device? Well, for me this smart plug is the solution. I can now quickly check the app to see if I forgot to unplug the water heater. After I am so happy with this device I will get two more in winter time for the space heaters. The installation and setup itself was simple: - Plug the device into an outlet - install the app - create an account with Koogeek - follow the steps in the app - control the outlet from your app My only problem with the setup process was the account creation. For some reasons the error messages where not obvious and I had already an Koogeek account I used with another app. I had to reset my password but the email was ending up in my spam filter. The solution was easy after I figured out why I didn't get an email. This outlet comes with a night light. You can actually modify the brightness which is awesome. I could have saved my existing night light for the kids room which is actually a little bit brighter as I want it to be. What I found confusing in the app: You have two controls: one for the night light and one for the outlet. After I renamed them everything was obvious but I was wondering why I ended up with two devices in the app. It's also a little bit more confusing that you have to click longer on it to see the options. As result I initially turned off the power the first times I played around with it which is just a quick click. What I am missing so far is the option for a time based power on/off as well as for the night light. Else it would be perfect. The app can also show you the current power usage. I plugged the Koogeek into a smart a plug and it's mostly accurate. It was off by around 0.4 Watt (after removing the power consumption of the Koogeek plug). That makes a difference of less as $1 a year if you run a 0.4 Watt device 24/7 (and pay a high 20cents/kWh) The Koogeek itself consumes 0.9Watt without the night light. With the night light on 100% brightness it was around 1.2 or 1.3Watt. Therefore having it plugged in without the night light the entire year costs you less as $1.50 per year if you pay a high 20cents per kWh. I didn't hook it up to Amazon Alexa yet since the app is totally sufficient for me. This outlet gives me piece in mind and doesn't cost me much electricity. It actually will save me a lot if I notice in winter that I forgot to unplug the space heater.
December 3, 2017
Had these for about a month and at first they were pretty stable, but lately they’ve been getting the “no response” message from HomeKit and the Koogeek app. The only way to reset them is to unplug/plug them back to reconnect. Other HomeKit devices do not have this problem. I’ve also tried to reset them completely by holding the top button for 10 seconds but it doesn’t seem to extend the time before they become unresponsive again. As a workaround, I have connected them to some RF controlled plugs which allow me to power cycle them remotely, however that really degrades the value proposition of these plugs if I have to keep doing this. Koogeek should fix the firmware so the plugs reboot themselves if they lose connection or at least restart the WiFi adapter. I’m hoping this is fixed in the next update. Until then I cannot recommned these to anyone.
By Chris del Valle
September 15, 2017
Sometimes my fiance gets home from work before I do and when its dark she feels so relieved and safe to have the option to light up the home before she gets in. We also love the option of shutting off the lights when we go to bed or when we wake up in the morning. If you're creative, like me, there are fun options such as plugging in and air-conditioner and using the smart plug to turn it during hot nights or using it to make coffee. Between the light bulbs and these smart plugs, I'm all in on these Koogeek products.
By Maureen Morrison
September 8, 2017
This is a very cool piece of tech. The first thing I noticed it is also a light in the app which is very cool. The firmware update was as simple as clicking a button and away we go. I love being able to use this from outside the home to reboot devices I am not able to otherwise. The power monitor feature is excellent too. I may get a few more just to monitor how much certain items in my house draw. If you get multiple lights and switches you can run "scenes' in your house that everything can change and adjust depending on time of day or other events. It also works with the Apple home kit and Alexa.
By Erica Renz
September 7, 2017
if you are having issues, be sure to check this setting on your router. After the device was connected I had no issue at all connecting it to Alexa and the commands via Alexa worked perfectly for both the outlet and the nightlight setting. The response time is good. The nightlight is a very nice level of brightness, bright enough to light the immediate area around it while not interfering with sleep. I would give them 5 stars, but the App for Android devices at least, is lacking in any programmable settings so far. I have spoken to the customer service team and they do expect to add scheduling and timer features eventually, so I will hopefully be able to upgrade my review to 5 stars at that time.
By KATHY B
September 1, 2017
Here's another product to add to my growing collection of Apple Homekit compatible hardware, a smart plug. I really like what Koogeek did with this one, adding a nice built-in "night light" ring, on top of the controllable outlet. As with other Koogeek smart stuff, it is super easy to setup using your iPhone or iPad, just make sure you're connected to a 2.4 GHz band on your wifi. Once setup, you can use either the Koogeek app, or Apple Home, and of course the neat part is Siri voice control works. The Koogeek app allows you to monitor power usage. The night light and the outlet appear as separate devices you can control independently. The outlet is an on/off switch, while the night light is actually fully dimmable. Overall, another great "just works" smart home device from Koogeek.
By Willie Vargas
August 22, 2017
The Koogeek smart plug was so easy to install. After downloading the app and registering I just scanned the code and plugged it in. It instantly worked. I then downloaded the skill w Alexa and same thing. I logged in and it discovered the plug. It was so easy. I love that the plug has a separate night light. It's not super bright which I appreciate so it doesn't disturb my sleep. It would be great in kids room also. You can turn the night light on or off w Alexa or Siri or just your phone independent of what's connected to the plug. The plug is small enough that it allows you access to the top outlet, something my other smart plug doesn't do. The app itself is amazing. It tracks your consumption month by month in an easy to read chart. You can also create scenes to control multiple devices at the same time w one simple command, pressing it or by creating a schedule. Finally the best part is that this plug connects to my Iwatch and allows me access right from my wrist. Love this smart plug.
By Jonathon Pennewell
August 16, 2017
What an amazing product! They come out with the coolest gadgets these days. And this is one of them! I love the idea of being able to turn on a device right from my phone. I actually got this for my Raspberry PI device. It's usually straight wired, with no on/off switch. You just have to pull the plug out of the device to turn it off. It was either learn to use a soldering iron and wire up a switch, or an option like this. So I went this route. It was very simple to setup. All I had to do was install the app, sign up for a free account, select my home network and login, and it was done. I did deduct a star because the app needs work. It's rated 2 stars on the app store. It all works for me, except one thing. And that is when you're in the app, you're suppose to be able to long press an icon for further details. but it just constantly crashes. Luckily, I just need the on/off to function, and it does. I have Android version 4.4.2. Overall I love the product, works perfectly for what I need it for. But the app needs updating! I would still recommend the product though, awesome technology, I want a few more to power my lights around the house.
August 15, 2017
I initially had difficultly getting this device to connect to my Wifi network. The customer service was very responsive, but they were not sure what the problem was. I finally determined that having Access Point Isolation Mode (AP Isolation) enabled on the router was blocking the connections. By disabling this setting I was able to connect instantly with no difficulty whatsoever. So if you are having issues, be sure to check this setting on your router. After the device was connected I had no issue at all connecting it to Alexa and the commands via Alexa worked perfectly for both the outlet and the nightlight setting. The response time is good. The nightlight is a very nice level of brightness, bright enough to light the immediate area around it while not interfering with sleep. I would give them 5 stars, but the App for Android devices at least, is lacking in any programmable settings so far. I have spoken to the customer service team and they do expect to add scheduling and timer features eventually, so I will hopefully be able to upgrade my review to 5 stars at that time.
August 10, 2017
The koogeek smart plug is an easy to use smart plug which can be controlled using the kogeek app. It is a plain simple plug which can convert any device into a smart device and giving you the capability of switching the device on / off remotely using the kogeek App. Along with the app, the kogeek device also works with siri (apple homekit) as well as amazon alexa. This support can be added by enabling the kogeek skill in the alexa store. Once enabled you can use the switch to turn on or off using your voice commands. This makes any device voice controllable. The device is very easy to use and just needs the kogeek app. You need to register for the app once and you are set. The app is also very well designed with simple UX.
By Travis D.
July 22, 2017
This Smart Plug by Koogeek arrived very quickly at my doorstep in a nice small retail package. It is a small size plug that does not take over the entire wall outlet, which is great so I can still use my other available slot for normal use. It can also act as a night light which is a really great option. The light can be controlled by Alexa and Siri or just using the App and turning it on and OFF. Connecting this to the WiFi was very simple. The App is very fun and easy to use. You can set timers and schedules and monitor power consumption as well. The quality of this particular plug seems very good and not flimsy or cheaply made at all. I can just think of so many cool and useful way to use this and save power. The price was also great so I am totally happy with my selection. Definitely a cool little home automation device at a great price, so thumbs up!
July 22, 2017
A smart switch should be as easy as plugging it in, connecting a device and downloading the app for direct control. Many switches require a hub, this one does not. You can get easy, quick and reliable access through the Koogeek app and use it control to more than one switch or other Koogeek device at a time. This switch works great with IOS DEVICES ONLY. The listing seems to have conflicting details about working with Android or not. I was not able to find an Android app for this device in Google Play.
By erick c west
July 20, 2017
I have wanted to try one of these for while and so decided to finally purchase one and see how well they work. This is a great item for when you want to control something from another place in your house. Additionally, I have a person in the house that from time to time has trouble getting around. We are able to move this to various locations and plug in items that make it much easier for them to turn on and off. Having been an Iphone person for years this works seemlessly and the fact you can control it from anywhere through the web is a bonus so you can attach to a light that you want to turn on and off at random times such as when you are on vacation.
By Danielle Serena 💚
July 20, 2017
I've tried quite a few smart plug outlets; some work and some don't. This one works! The app is easy and intuitive and walks you through the setup with clearly guided steps. It took a few minutes for the plug to connect, but once it did I plugged another extension outlet into it (is that cheating?) and two more plugs into that. I've hooked it up to decorative lights in my room, and now i can turn them on and off with a press of a button from the app! I love that it's that easy. The plug is kind of bulky; I'm unable to use the unused portion of my wall outlet because this plug blocks it. The light on the plug is not invasive or very bright, and is only on when the plug itself is on. If my phone dies or the app is inaccessible, there's a button on top of the outlet I can press to turn it on or off.
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