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A It has a year warranty . About the after-sale warranty and return policy you can refer to this link: https://www.tomtop.com/help/return-policy-guarantees.html
based on 26 Customer Reviews
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March 8, 2021
Easy to put together. Nice upgrades. The silent motherboard really shines. Cons: The OS is new and lacks some basic features. If I take out the memory card to upload new files I then have to power cycle the unit because there is no way to re-initialize the micro SD card. They forgot to add that. I like the new OS though. Just waiting on them to finish it up. The screen is not touch-screen like the ad mentions. The printer prints fine and is worth the money for the upgrades you get. The unit is pretty much silent except for the PSU fan. It’s the same PSU from the Ender Pro. So far I give this a 8.5/10. I will be adding BL Touch next because the glass is slightly warped in the middle. Flipping the glass to the other side fixed it until my BL Touch arrives. It’s still cheaper than the CR-6 with that added.
March 8, 2021
I spend a little while looking for a 3D printer and between youtube videos and on line reviews, I decided to grab one of these awesome printers. I was a bit hesitant to put it together, but, many videos on youtube to help you. I've been running it hours a day since Xmas and haven't had any problems, so far. I'll probably opt for some upgrades soon, and upgrades for this printer are inexpensive. It's a great intro to 3D printing an d good quality and the accessibilty means there's a large on line community improving and tweaking it all the time..
February 26, 2021
This is my first 3D printer. I am more of a material removal kind of maker. So this "additive manufacturing" thing is very new to me. I am generally impressed with the machine. All the parts were there, along with some extras. The quality of the machine is far better than expected. I had no problem assembling the printer. However, I do recommend watching a few videos beforehand. I have made several prints to date, including a couple 3D models of my own design. My only dislike (and a very mild one) is the filament spool holder - it puts extra drag on the machine. I'll grant that the V2 has a wear part where the filament to deal with a consequence of the drag. But, that inspired a printing project to make a spool mandrel with bearings.
February 25, 2021
This is my first 3D printer and it is everything I hoped it would be. Assembly took some time but I wasn't in a hurry and there are several Utube videos on assembly. It is packaged very well and everything was there so no problems getting it built I did take some care getting the bed leveled and my first print was a bed level test and it worked great. I have printed a 20mm calibration cube that came out very good and a 3D Benchy that surprised me. I would recommend this printer to anyone looking for a first printer.
February 25, 2021
If you are thinking about getting a 3D printer, I’d say go for it! I bought this ender 3 v2 with the intention to test it out for a month and then decided if I wanted to keep it or not. It took me about 4 days to realize there’s no way I was going to return it! I love 3D printing!! Warning: you WILL have to tinker with this! There is a lot of tinkering to be done with this printer. Bed leveling, slicer settings, your own designs etc. Don’t go into this thinking that it’s going to be like a regular printer that just always works and prints what you want. But knowing this and having the right mindset can add to the fun! There is something so rewarding when your prints keep messing up and you finally figure out and solve the problem and then you can get back to making great prints! The printer is mostly quiet. you don’t hear the motors but you do hear the fans. It’s mostly a white noise but it might annoy some people. I put mine in my closet to cut down the noise and I couldn’t hear it at all with the doors closed.
February 24, 2021
I have had this printer for a few months now. I can say I couldn’t be happier with my purchase. This is my first 3D printer but not my first CNC machine. Setup wasn’t to bad, though it will take longer than the 45 mins the instructions say. I will note that taking the time to make sure the wheels are adjusted correctly and everything is alight properly makes the world of difference when you start printing. There are plenty of YouTube videos of people assembling these printers, making sure things are aligned, adjusting the wheels, suggested upgrade prints, etc. Since the initial purchase I have now upgraded the printer. I changed out for a glass bed but have a couple of the original beds around in case I am having adhesion issues. I have also added a BLTouch for auto-bed leveling and some TLSmoothers. This printer works amazing for the price point. Not sure you could get a better printer for the price!
February 23, 2021
I am totally new to 3D printing. There is a white USB/SD card in the box, put it in computer open the install video and watch that before and while assembling the printer. I tried to follow the paper instructions without knowing about the video install guide. The paper instructions are not detailed enough by themselves. Using only the paper install guide I had to take apart and reassemble the unit several times to fix upside down or backward installed pieces and there was a lot of head scratching and it took forever. The video assembly answered most questions I had and resolved (most) of the confusion. It was hard to level the platform, leveling is very finicky. It was hard to thread the filament into the nylon tube (the video cuts as they thread the filament, you need to twist the filament sometimes to get it to enter the extruder hole). I wish the sample PLA filament was on a spool, it is just loose and has tangled several times printing my first piece. I am printing it outside of the enclosure, there is fan noise and some motor noises while it prints. Hopefully the enclosure makes it even more quiet. It is fun to watch while the printer creates items.
February 14, 2021
I have used printers that cost 10's of thousands of dollars. This printer obviously doesn't print to that level, however you can upgrade it pretty much as much as you'd like, and the print quality is really good if you take proper care of making small adjustments. This printer was a great choice for me during this COVID pandemic as I needed a printer for school. Because I live off campus and on campus resources are very scarce for final year engineering students to prototype their capstone projects this printer at this price was a godsend. There's also a million and half resources for this printer and its variants. Recommended to hobbyists and students.
February 13, 2021
This is my first 3D printer, and I love it so far. It does require you to assemble it. The instructions provided were a bit difficult, but there are plenty of videos out there to help you along. Just take your time putting it together. I've had a lot of fun with this already and printed many successfully. Don't be discouraged if your print fails. You will have ones that do; it's part of the learning process. I'm using Cura as my software to slice my prints, and load onto the SD Card that was included. Hardest part of this whole things to start is leveling the print bed. Take your time there too. Use a piece of paper, and just have resistance when moving it. That should be a really good point to start.
February 12, 2021
The printer did not stop since I got it. No issues what so ever. I recommend watching some videos on youtube to fix any quick issues which are easy to solve. For the bed just keep it clean and you prints will have good adhesion. The fan are loud if you plan to keep it on your room, like I do. There is a great video in youtube by Rm3D creations to update the fans. Trust me do it if you plan to keep it in the same room as you. The upgrades to the printers with everything cost around 130ish with a upgraded controlboard. But completely worth it. I have done prints after prints with pla and PETG with no issues non stop. I plan to buy another
January 22, 2021
February 25, 2021
February 17, 2021
I decided to get this because I have been at home bored for six months. It took me about 3 hours to put together and get printing. Would have been much faster if I had watched the video on the sd card, but I didn't notice the sd card until I was already printing. I had never done any 3-d printing before and it turns out that the model I chose should have had supports, but the parts of it that printed looked really great.
December 27, 2020
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