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Questions & Answers
Dear customer, all our Koogeek products are backed by our 18-month warranty. during the warranty, you can contact our customer service, we will give you a solution until your satisfaction. but please make sure the item you bought was Sold by Beeebo-us, which is our sole and direct seller store.
By Sacheri on January 3, 2018
Relatively accurate for weight, everything else is garbage especially if you have a muscular or athletic build...
By Hieu on October 18, 2017
By Chadwick on June 20, 2017
Hi, really sorry for this issure. if you have any problem, please email to our customer service team. They will help you solve any problem. Thanks.
By Ocean on October 3, 2017
Please note that TOMTOP Forums are a community for all communicating and getting help each other. There will be some enthusiastic friends participate in your discussions. Of course TOMTOP customer service (with tomtop customer service icon) response is guaranteed ,which is the same way you contact us at http://www.tomtop.com/contactsopen this forum in full page
based on 169 Customer Reviews
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February 15, 2020
By Jim M.
February 25, 2019
My wife asked for a smart Bluetooth scale. After reading a lot of Amazon views, I chose this view because it is very well designed and is an intelligent user tracking management application. I have smart light bulbs, Koogeek smart plugs, I have been very satisfied with their products. After my wife asked me to do some research, I went directly to Koogeek. This is not just the size of Bluetooth, you can also configure wifi. After setting up a WLAN, you don't need to make a call. It will automatically upload the data to your iPhone or Android device. The scale is also very accurate compared to my other scales. In addition, the scale is made of very elegant glass. very good
By Brian M.
February 23, 2019
▶️ My previous ratio was broken and I found this to find a new ratio. ▶️Packing and shipping: Due to Prime, the goods arrive very fast, the packaging is neat and clean. ▶️Use: Libra is accurate and reliable. The app can be downloaded for free in the AppStore. I can only recommend this Koogeek scale in the context of the application. Because only the application will deploy all features. The connection is simple and it's done very quickly. Stored in the app and possible history! ▶️ Conclusion: Integration, the quality of the product is completely in line with the description of the article. Great value for money! €29.99 (as of 07.05.17)---watch videos and photos---
By Virginia R.
February 23, 2019
I am very satisfied with this stylish design size and powerful features, I am very satisfied with the ease of use of other Koogeek devices. Installation is simple. Since my family uses other Koogeek devices, we have installed the Android app on their smartphone. The configuration process is 1) taking the scale out of the package. 2) Remove the small battery and connect it to the power supply. ) Start the Koogeek app 4) step. The weight of this scale requires more functionality than we do with simple weight tracking. We only need this to track changes in body weight over time, which is very good, but if we need it to track bone density and BMI, we can also track these statistics. I am pleasantly surprised by the balance of weight and firmness.
By Travis J.
February 20, 2019
The parcel arrived very fast, because the packaging was opened and I found the packaging quality of the balance very high. When I tried the scale, I was very satisfied with the simple configuration and operation and the accuracy of the balance. In addition, in addition to weight, you can capture more values, such as BMI or water content. Synchronization with the application is very reliable and fast. I can only recommend this excellent product to anyone.
By Marie D.
February 18, 2019
This smart scale is great! I have read other comments with some people who have problems, or are not right... well, they are wrong! My wife and I have 3 scales in our house, one of which is a "smart" scale. This Koogeek smart scale has disappeared with all the information and weight. I used it with the Koogeek app to spend a weekend and compared what it displayed with my other scales. Each scale is within 0.2 pounds of another scale. BMI, BMR, water, visceral fat and bone mass actually reported the same number. The app can be used with Koogeek temperature and blood pressure equipment, so I know what's on my wish list. For those who have never connected a Bluetooth device, I think the manual is a bit difficult to understand, but for the average person... this is simple. Get simple details about your height, age and husband/wife. It can then be weighed, held on the scale for a few seconds and saved all BMI information and so on. It seems that all of this information is recorded on the phone inside the app. I even set the goal, the app told me how much I lost a week in order to achieve this goal! I love it! The quality of scale exceeds the price you pay for it. It is very elegant and feels sturdy, unlike a light and cheap scale. If you want to get very accurate body data with graphics, goals and history, this is exactly what you want! Don't let others deceive you, I know it works well. I will post photos and more information when I use the scale more. If you have questions, please ask me! I am proud to return as much information as possible. **** Updated on August 17, 2017 **** I have used this scale for a while now, I really don't understand why other people have any problems or can't find out about WiFi. I followed the instructions to create a configuration file online, in which I configured my "guest" account, I programmed on the wireless router. Ok, if I stop at this ratio and give it about 20 seconds to record all the data collected, the WiFi icon will flash and then continue. My mobile phone is in the kitchen, not even around me! Then, when I am at work, on vacation or at lunch, I can see my weight and data through the app. It was perfect from the first day and it has never been so difficult.
February 14, 2019
I got a body fat scale couple months ago and it works fantastically for me! My sister decided to lose weight three weeks ago and I bought this to encourage her. She likes it because she can easily truck her weight and body fat on her phone so she knows what kind of diet plan works best for her.
February 9, 2019
So far, I still use analog meters. But now I want to lose weight slowly, so I chose a more accurate (digital) product. This scale is very easy to use. The buttons in the battery compartment allow you to change different modes. The connection to the application is quick and easy. The scale measures the weight in seconds. In short, great products with high quality.
August 2, 2016
July 24, 2016
July 24, 2016
This is the perfect scale for those that are trying to maintain a healthy weight! This should be in every bathroom and everyone that is trying to lose weight should own one of these scales! It keeps track of your body weight, body fat, body water and muscle mass and much more! I really enjoy how you can create different user profiles to, so each individual has their own weight loss profile and it really helps me understand how much actual body fat I have and how much I need to lose and also how much muscle weight I have!
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