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Questions & Answers
A Yes, you can set up an automatic trigger on the Koogeek Home app to control other Koogeek accessories. For example, when you open the door at a selected time, the bedroom light will be automatically turned on.
Yes. It will show current status of any object’s placement.
By MD Frye on July 20, 2018
Read this link https://homekitnews.com/2018/04/24/elgato-eve-vs-koogeek-the-door-window-sensor-battle/
By Adolfo Garcia Martinez on June 1, 2018
The sensor dimensions is approx. 46 * 33 * 17.1 mm, and the magnet dimensions is approx. 26 * 12 * 9.2 mm. Thanks
By Valencia on July 16, 2018
It connects via Bluetooth.
By Kenny on May 22, 2018
Sorry, this product can be used indoor only.
By Megumi Seki on May 19, 2018
Yes, the wireless connection is Wireless 5.0
By Chris on May 23, 2018
The main funtion is to monitor the status of your door and window.
By Artyom on May 23, 2018
Sorry, it is for Apple Homekit only.
By Alexander jimenez on May 23, 2018
The product contains a 3V lithium battery CR2450 that can be used for 2 years.
By Javis Nieves on May 23, 2018
Please note that TOMTOP Forums are a community for all communicating and getting help each other. There will be some enthusiastic friends participate in your discussions. Of course TOMTOP customer service (with tomtop customer service icon) response is guaranteed ,which is the same way you contact us at http://www.tomtop.com/contactsopen this forum in full page
based on 17 Customer Reviews
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October 23, 2019
February 21, 2019
I received my first sensor at the beginning of May. The decor was super easy, but now 22 days later, the battery is already empty 😮 there was no warning. I was shown 100% in the Koogeek app. Yesterday the sensor did not react anymore. Thought to take the battery out and put it back in. Sensor now shows 1% battery, that means it switches off immediately. Since the 11.5 I have a second sensor in operation, let's see how long the battery keeps there.
By Marcel L.
February 20, 2019
I have been using koogeek sockets so far, and I am very satisfied. Unfortunately, I am not completely satisfied with the door sensor. When I was at home, the sensor seemed to only work fine for at least a few minutes. It gives the impression that the sensor can only be connected to my phone, even if the Koogeek app is installed on the control unit (iPad Air 2 is 3 meters from the door). But soon after looking for their customer service to replace, everything is getting better. Nice!
By Severin P.
February 18, 2019
February 18, 2019
The open door is considered clean, but the door sensor may be difficult to install in part because the height compensation adapter itself requires a different frame height. It's easy to integrate in Homekit (you can see it then), but I can't send messages when I leave the house and the window/balcony door is still open. This is mainly because the sensor in the home kit is not considered a sensor, ie E. You can indeed activate the sensor's message but do not program it because it does not appear under the sensor. Bypassing the extra Homebridge, I refused. Koogeek's software update is not synonymous - hope the problem can be solved in the foreseeable future, then there is an all-star
February 14, 2019
February 13, 2019
By Lily S.
February 12, 2019
The product is unfortunately only suitable for windows and doors that finish flush. There are no adapters. Since most doors and windows in Germany are not flush, the product is unfortunately unsuitable for the local market. - Of course you can make something, but that's not the point. The product should already work "out of the box" - Recommendation: The window and door sensors from Elgato Eve. There are even Adapter here. But everything else is fine.
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