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Questions & Answers
A Dear, if you wanna a stand, we recommend you D4760 .
A Dear, sorry we do not sell the battery and when it is in low battery, the light will turn to red.
A Dear, yes you can use it with sonya6300
A Dear, sorry , it can not work with Sony PXW-X70 .
A yes, it is compatible for the sony alpha a 6000 .
A Dear, sorry, it does not fit with action camera.
A Yes, it is suitable
A https://www.tomtop.com/p-d4520.html This is a Dual Handheld Grip Bracket that fits this stabilizer
A We usually mark the parcel with lower value, so you might not need to pay the customs duties, yet it also depends on the customs rules of your country.The good news is that if you need to ship to Italy, we can send you the product through a tax-exempt channel, which means we will be responsible for the tariffs.
A We usually mark the parcel with lower value, so you might not need to pay the customs duties, yet it also depends on the customs rules of your country. Could you consult your local customs department to get more details about the customs fee. Please note that customers are responsible for paying the tax their countries charge.
Yes, there will be such an accessory soon.
By Ophelia on August 21, 2017
Not sure why you asked in that way . It comes with the basic needs . The batteries , charger , sync cable , no bundle items just the parts for it to work
By Pariquito on July 20, 2018
Go to the Zhiyun website. Look for the support link. Then look for the firmware and manual link. Follow the directions to update the firmware.
By tim on May 12, 2018
Hi, these units do not come with smartphone adapters. You'll need a smartphone holder that accommodates standard tripod mounting threads. Or consider the Zhiyun Smooth Q and Smooth 3 models that are specifically designed for use with smartphones.
By Elouise on May 13, 2018
New version V2 supplies 26500 while old version supplies 18650 battery.
By OyYiPA on May 9, 2018
No plate. Camera sits directly on the platform and a screw is inserted underneath to secure the camera. You could probably add a plate, like the Manfrotto 323.... I might try that!
By A. Ross on May 12, 2018
No, but the gimbal itself can be shifted for 360 degrees.
By Díaz on May 11, 2018
The 24-70 it's a heavy lens but if you set the crane with the app you could find the right balance, according to the weight of the lens the engine works in 3 differenti ways...let me know
By Matteo T. on May 5, 2018
With the latest firmware it can handle up to 1800g
By Edward D. on May 1, 2018
Please note that TOMTOP Forums are a community for all communicating and getting help each other. There will be some enthusiastic friends participate in your discussions. Of course TOMTOP customer service (with tomtop customer service icon) response is guaranteed ,which is the same way you contact us at http://www.tomtop.com/contactsopen this forum in full page
based on 58 Customer Reviews
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March 13, 2018
February 23, 2018
December 30, 2017
Absolutely amazing. I was impressed with the battery life. I took this on a trip to SouthEast Asia to shoot video and was able to make it through the full day, sometimes 2 days without recharging. I just powered off when not using. Video turned out so smooth. Very compact but heavy when holding for long periods of time. I found it very affordable considering it's capabilities. There were so minor glitches but easily resolved within minutes while I was out shooting. HIGHLY recommended, especially for Videographers.
December 21, 2017
December 15, 2017
By David A. Cox
December 14, 2017
This is not my first product that I've purchased at Tomtop. So far it has been hit or miss, but this one is totally a hit. The only small issue I have occasionally is that my camera is a bit on the heavy side and it occasionally will lose stability for a brief moment when I try to achieve certain camera moves. Regardless, totally worth the price. As far as trying to imagine what camera would work perfectly with this device, I'd suggest you check out the Sony a6000 or similar cameras (in terms of weight).
December 7, 2017
December 6, 2017
Took this gimble all the way to Hong Kong through the city and up the mountains and it never let me down! Its small when compared to other gimbals like a ronin but just as if not smoother than larger gimbals. It is very simple to use and learn. The BATTERY LIFE IS AMAZING, I would shoot all day and charge every night, sometimes having it operate for 8 hours a day and it has yet to die on me.
November 16, 2017
By Ryan Harvey
October 26, 2017
By M. Yas
October 5, 2017
Incredible gimbal unit for the money,.. for any money. No tweaking software, just balance and go. Right Side Motor so you can flip out your camera screen. Camera focus control, start/stop, etc. on bluetooth app with additional cable! (bolt to my 12ft jib and go.) Camera control cables are just starting to ship via Zhiyun resellers websites. Using Panasonic GH4, 12-35mm 2.8 and heavy fast primes like 25mm 1.4. Tripod stays on the cart for run & gun interviews now. I can't vouch for big dlsr's, but small to big mirrorless you're rock'n! Long handle thought to be a drawback, but after shooting inverted, it's a godsend with a table-top tripod attached, perfect for my 6'3" crouch for low-angle follow shots.
By Kenneth Kohler
September 20, 2017
September 6, 2017
August 31, 2017
I've used the Zhiyun crane to film two weddings, and so far I think it was a good investment. I'm still learning the new workflow, but attaching a monopod to the bottom of the crane (it has the screw mount) has really helped since I primarily shot with a Manfrotto monopod before. Battery life is amazing and lasts a full day. It is surprisingly sturdy. Even if your camera isn't perfectly balanced, it won't struggle to keep it stable. I've also accidentally put the gimbal down for a minute when it was still turned on (thought I turned it off) - and there were no damage to the motors. Of course there's also the typical accidental dings you get when filming a reception in tight spaces. People knock into it, etc. The point is - it's very well built :) Fine tuning is possible through the app. The gimbal connects via bluetooth and allows for you to adjust the pitch and yaw speed, etc. This is definitely MUCH more inconspicuous than the Ronin, and that is perfect for me. I like to be a fly on the wall when I shoot and this thing is basically the same as the Manfrotto monopod. There is definitely less control than using a monopod alone. Stabilization is not perfect. Of course you get that bounce effect at times when you walk. But I've also noticed micro-jitters when trying to apply too many movements at once. For example, tilting my arm up while using the joystick to pan. When moving around with the gimbal there is a certain "look" to the video which I feel like gives it away that you're using a gimbal. Not that it's a bad thing, but unless you've had a lot of practice and are super stead, it won't replace the look of a slider or small jib. Another thing about the joystick - it's really difficult to set it perfectly. It either moves the camera too slowly, or too quickly. I wish there was a dial to quickly change the pan speed instead of using the app. There is a mode which (I think Mode 2) which basically just moves the cameras based on how you're moving the gimbal. I recommend this one for anyone trying to keep their workflow similar to a monopod. You can also adjust the speed of how quickly the gimbal reacts. It can be pretty much real time, but can also have a fluid drag behind your movements. Messing with the Joystick during the ceremony gave me too much anxiety. You just lose a lot of control. Anyway, I hope this helps.
June 27, 2017
It's a really good product. One thing, what I can't resolve the firmware update. If I run the android app, and I would like a motion capture, the app show me that needs 1.6 firmware or above...To update the firmware not a complicated task, but I don't find the 1.6 firmware, so I can't use the motion capture. I am talking about this: https://www.youtube.com/watch?v=JkG9ACsCNtMI got a dpd tracking number, but finally the UPS delivered the product, so on the DPD site I couldn't track the shipping.The product has very good quality, it has fluid motions. Easy to use! I absolutely recommend it!
By William A Kallay
May 27, 2017
By Ricardo A. Castro Reyes
May 16, 2017
By Sam crapo
May 10, 2017
March 8, 2017
I just received the Zhiyun Crane and have been using it for a couple of days straight. First the pros: It's sturdy and everything else the other reviews have said are true. You will get amazing video from this gimbal and won't be disappointed. I won't go into the all the other pros as they have been addressed already but will post some video soon to show what I've been able to get out of this amazing gimbal. Now for the cons (with the caveat that I may have gotten a defective one). After balancing the gimbal and playing around with the device, I noticed one thing. 1. When the Crane is being rotated from right to left or left to right, the gimbal jerks vs. a smooth transition. This doesn't happen when I rotate it 360 from front to back. Thought this may be a balancing issue but I've balanced this thing countless on all 3 axis and the issue is still there. If I don't get a response I'll send this one back and get another one to see if it's just a QC issue. But I do want to stress, this is a terrific gimbal and is really solidly built.
By Fernando C.
February 16, 2017
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