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Docooler M9S-PRO Smart Android 6.0 TV Box 3G / 32G EU Plug

Docooler M9S-PRO Smart Android 6.0 TV Box 3G / 32G EU Plug

S905X Quad Core UHD 4K Mini PC WiFi H.265 DLNA Miracast HD Media Player

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  • United Kingdom Warehouse
  • Russia Warehouse
  • United States Warehouse
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Usually will be shipped in business days hours
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Stock in: china

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If you want to change your traditional TV & LCD monitor into a intelligent platform which just like a Tablet PC. This Docooler M9S-PRO Smart Android TV Box is you great choice and can meet your demand because it can change your traditional TV & LCD monitor into a multimedia center by connecting the Internet (Via WiFi or RJ45). With this product, you can greatly enjoy videos, music, photos, etc and install or uninstall software, games and application programs. This smart Android TV Box will bring you much fun & convenience.

Features: 
[Advanced OS & High-performance Configuration]
Comes with Android 6.0 OS, powered by the High-performance Amlogic S905X Quad core 64 bit Cortex-A53 CPU, includes a Penta-Core Mail-450 GPU that can reach speeds of up to 2.0GHz Ultra high frequency, more than 4 times performance improvements. 
[High-performance & Large Storage Space]
2GB DDR3 RAM with 32GB ROM provides plentiful room to quickly start and operate the apps and games with expandable storage up to 32GB, it also greatly improves the reliability of your TV box and prevents crashes due to lack of memory. Allows users to play plenty of videos, movies and music, etc from local storage media or online(Youtube, Flixster, Facebook, etc). 
[H.265 High Efficiency Video Coding]
Bandwidth saving Lifting speed: H.265 hardware decoding can save 50% bandwidth resources, let you watch the 4K movie smoothly. 4K 1080i/P resolution is 4 times of full HD, so every detail of the screen is lucidity.
[UHD 4K Resolution]
Supports 4K Ultimate HD video hardware decoding. With preinstalled Google Play Store and other apps, you can enjoy smooth multi-tasking, game playing and movie viewing.
[Fully Compatibility & Multi-language Support] 
Supports IEEE 802.11 a / b / g / n 2.4GHz wireless WiFi, and equipped with LAN port which supports 10 / 100M Ethernet. Also supports OSD type of languages: English / French / German / Spanish / Italian / etc. Multi-languages Supported.  

Bullet Point:     
OS: Android 6.0. Offering thousands of Android applications, bring you much fun & convenience. 
3D: Hardward 3D graphics acceleration
Supports DLNA, Miracast, 3D movie function.(Note: Not Support for Apple Airplay Function) 
Mouse/ Keyboard: Support mouse and keyboard via USB; Also support 2.4GHz wireless mouse and keyboard via 2.4GHz USB dongle.
Media Format Supported:
Support Decoder Format: HD MPEG1 / 2 / 4, H.265, 4K-HD, HD AVC / VC-1, RM / RMVB, Xvid / DivX3 / 4 / 5 / 6 ,RealVideo8 /9/10.
Support Video Formats: Avi / Rm / Rmvb / Ts / Vob / Mkv / Mov / ISO / wmv / asf / flv / dat / mpg / mpeg. 
Support Music Formats:MP3 / WMA / AAC / WAV / OGG/FLAC 
Support Photo Format: HD JPEG / BMP / GIF / PNG / TIFF.
Support multi-language sub-title video and multiple format 
Supports JPEG thumbnail, scaling, rotation and transition effects
Network Function: Skype chatting, Picasa, Youtube, Flicker, Facebook, Online movies, etc                
Office Software: WORD / EXCEL / PDF (Depends on APK install)   
  
Highlights: 
Android 6.0 OS 
CPU: Amlogic S905X Quad-Core Cortex-A53@2.0GHz 
GPU: Penta-Core Mali-450@600MHz+ 
SDRAM: 3GBDDR3; FLASH: 32GBNAND FLASH  
Expanded Storage: Supports SD / SDHC / MMC cards SD Card, up to 32GB
USB host: 4 High speed USB 2.0, support U DISK and USB HDD 
Card Reader: SD / SDHC / MMC Cards 
HDD File System: FAT16 / FAT32 / NTFS 
Support Subtitle: SRT/SMI/SUB/SSA/IDX+USB 
High Definition video output: SD/HD max.1920x1080 pixel 
LAN Ethernet:10/100M, standard RJ-45 

Specifications:
Brand: Docooler
Model: M9S-PRO
HD:HD 1.4b with CEC 
AV: Support 
SPDIF/IEC958: Coaxial 
Power Supply: DC 5V/2A 
Power Indicator (LED) 
Power ON: Blue; Standby: Red 
Color: Black
Main Item Size: Approx. 11.4 * 11.4 * 2.5cm / 4.49 * 4.49 * 0.98in 
Main Item Weight: Approx. 245g / 8.62oz
Package Size: Approx. 21.0 * 14.0 * 5.5cm / 9.45 * 5.91 * 2.36in
Package Weight: Approx. 549g / 19.3oz

Tips: the remote controller of the product belongs to attached and functional accessory. If part of product functions can't be controlled by the controller, please purchase external mouse or air mouse. You will have a better using experience.     

Package List: 
1 * Docooler M9S-PRO Smart Android TV box
1 * Remote Control
1 * HD Cable 
1 * Power Adapter 
1 * English User Manual  


FAQ
Q1: No response after connection, no signal display on TV screen?

1) Check if the device indicator is on, if not, please check the 5V 2A power adapter, replace the other 5V 2A power adapter and restart the device. 
2) If the power indicator is on, please make sure that you choose accordingly HD input signal source. If the displayer signal source input mode is correct, then check the HD cable, re-connect it correctly or replace one to try.   
Q2: After connection, the display screen stuck in booting interface for a long time?
1) Check whether the power supply is insufficient, also can change another 5V 2A power adapter to test.
2)Rest system in view of system problem.  For example, firstly, connect TV BOX with monitor via HD cable. Then press” reset button ( tweezers can be used to insert in the SPDIF interface)” and hold on. Thirdly, Power the product until monitor screen appears for about 6 seconds and loosen the reset button for system automatically reset.Recovery can also be retested again.
Q3: Can not connect the WiFi?
1) Make sure if WiFi is on and can be searched, if can, then confirm WiFi  password is entered correctly (confirmation after 2-3 times of password enter  repetitively).
2) If WiFi is on, please check the router and network. Solution: Launch a WiFi  hotspot by phone and connect it with TV Box. If it connects successfully, there must be something wrong  with router or network. You  unplug and re-plug the router’s power cord because the router may crash or be full of cache, in this circumstances, the previous connected devices can be access to internet normally while the new equipment can not. Restart the router can solve this problem.
3) Confirm whether the product is far away from wireless router while using. To get a good signal strength, built-in WiFi antenna products should be installed close to the router.
4) For system bug, the TV Box can be restored to factory settings. (Steps: Setting-Backup & reset-Factory data reset-reset.)

Shipping Methods:

When you order from TOMTOP.com, you will receive a confirmation email. Once your order is shipped, you will be emailed with the tracking information for your order's shipment. You can choose your preferred shipping method on the Order Information page during the checkout process. TOMTOP.com offers different shipping methods for you:

Shipping from Chinese Warehouse:
Shipping Type Country Shipping Time
Airmail and register airmail United States,Canada 10-20 business days
Australia, New Zealand, Singapore 15-25 business days

United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium,

Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland

20-30 business days
Brazil and Mexico 20-35 business days
Russia 20-35 business days
Other countries 10-25 business days
Singapore & China (EMS) All countries except those listed below 6-10 business days
Brazil and Russia 10-25 business days
Expedited Shipping(DHL) Worldwide 3-7 business days

Shipping from Local Warehouses:
Warehouses Shipping Type Shipping Time Country
UK Warehouse Royal mail without tracking number 5-12 business days Can be delivered to UK & other EU countries.
UPS 3-7 business days
USA Warehouse Air mail with tracking number 5-12 business days Can only be delivered to America.
UPS 3-7 business days
DE Warehouse DHL 3-8 business days

Can be delivered to worldwide. (But its shipping cost varies from

different countries. Recommend to choose if you are in Europe.)

The transit time depends on where you're located and where your package comes from. If you want to know more information, please contact our customer service. We will settle your problem as soon as possible. Enjoy shopping!

Payment Methods:

TOMTOP.com accepts PayPal, Credit Card, Western Union, Wire Transfer, QIWI and Yandex as secure payment methods:

Global:

1. PayPal

1) Login To Your Account or use Credit Card Express.
2) Enter your Card Details, the order will be shipped to your PayPal address. And click “Submit”.
3) Your Payment will be processed and a receipt will be sent to your email inbox.

2. Credit Card

1) Choose your shipping address OR create a new one.
2) Enter your Card Details and click “Submit”.
3) Your Payment will be processed and a receipt will be sent to your email inbox.

3. Wire Transfer

For orders more than $500, please contact us and provide us with the following information: your order number, the total amount paid, and the exact date of the wire transfer.

4. Yandex

Яндекс.Деньги
Вы можете заплатить из кошелька в Яндекс.Деньгах или с привязаннойк нему карты. Комиссии нет.

5. QIWI

1) Выберите страну, где был открыт ваш счет
2) Введите номер вашего QIWI кошелька
3) Введите номер, ваш пароль и нажмите на кнопку оплаты
4) Нажмите на “оплатить с QIWI”, Вы будете перенаправлены на страницу с деталями платежа через QIWI
5) Введите номер ваш пароль и нажмите на кнопку оплаты
6) Ваш платеж будет обработан
7) Вы будете направлены на страницу с деталями заказа для подтверждения

Вы будете перенаправлены на сайт QIWI, чтобы произвести оплату с вашего QIWI Wallet.

1.Does TOMTOP check the products before shipping them to me?

Yes, for sure.
We have a professional Quality Control team. They will check carefully for each item we received from suppliers and manufacturers to avoid sending defective goods to our customers.
If a item is found defective in our QC test, it will be returned to the supplier / factory. So please don't worry about receiving a defective item because we are committed to being a trustworthy and reliable seller on international on-line shopping market.
 

2.Are Products Guaranteed / Is There A Warranty?

Yes, everything you buy from TOMTOP has a guarantee of quality and will exactly match the description on the website.
Factories that supply TOMTOP are strictly evaluated by us, and we provide you an even better reassurance of consistent high quality thanks to our in-house QC team. We double-check the contents of all orders carefully before dispatch to our customers. You can be confident about ordering from TOMTOP just as much as any western retailer.
 

3. How long dose it take to have my orders shipped after the payment is made?

1.Processing time 1-2 business days normally: During this period, we do strict quality-control tests and get the items carefully packed.
2.Sometimes the item in your order is really a hot seller and it may be just sold out at that time. It will take us 1-2 more days to get it available in stock again. In this case, The processing time will be 3 business days.
If you don’t receive any shipping confirming over three days after the payment is made, please kindly contact our customer service . They will check for you.
 

4. What should I do if my items arrived damaged?

Rarely, rough handling by the courier can lead to physical damage to your goods, e.g. broken screen.
If this has happened, please follow these steps:
If possible, raise a complaint directly with the delivery representative of the courier company before you sign for the goods. They will advise you on the complaint procedure.
If you already signed for the packet, take photos showing the damage and contact the local office of the courier/delivery company to complain. They will have a complaining procedure which will enable you to get compensation.
Next, contact TOMTOP immediately with your order number and a full description / pictures of the broken item issue. We will contact the courier company from our end.
Once the courier company confirms that the case is valid, they will compensate TOMTOP, and we will pass on this compensation to you. The compensation varies from case to case and is different for each delivery company. In some cases you will need to pay to post the broken item back to TOMTOP in order for us to send out a new piece.
 

5. What should I do if my products go broken after a period of use?

If you encounter quality issues within the warranty period, you can ask for us. Every product has a specific warranty period(If it is not stated in the product listing, contact us).

In this case, please kindly provide us with proof as below:
The photos of original TOMTOP package with front and back sides
The photos or video of the defective item(s)
The photos, video or screenshot showing the malfunction of the defective item(s)

We will usually offer you a refund or send a replacement as soon as the problem is confirmed.
Sometimes you may need to ship the defective item back to us for free repair service or a new replacement. Customer should cover the return shipping fee, and TOMTOP is responsible for the shipping costs of arranging reshipment by air mail.

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tomtop192
Monday to Friday, 09:00 AM - 06:00 PM, (UTM+8)


sales192@tomtop.com
Monday to Friday, 09:00 AM - 06:00 PM, (UTM+8)

Customer Reviews

Average Rating:

4.8

based on 45 Customer Reviews

  • 5 stars
    82%
  • 4 stars
    18%
  • 3 stars
  • 2 stars
  • 1 stars

Share your thoughts with other customers and get Tomtop Points, the first 5 reviews get DOUBLE Tomtop Points!

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    By ***  May 12, 2017

    As described, quick delivery, very happy thank you 😃

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    By m***l  May 3, 2017

    Excellent product. Super seller. Many thanks.

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    By j***t  May 2, 2017

    Good quality, excellent product

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    By r***s  May 2, 2017

    Arrived in 10 days in great condition. . A+++

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    By m***s  April 19, 2017

    I can confidently state that this seller provides excellent Customer Service.

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    By h***1  April 14, 2017

    It arrived in good time!

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    By t***1  April 13, 2017

    Great product as described Thank You

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    By i***i  April 12, 2017

    I received the product in good condition

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    By p***e  April 8, 2017

    Item arrived before estimated date. Android box ok but not really 4K quality.

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    By k***s  October 13, 2016

    Great TV box with great price. Shipped as promise. Enjoying my TV shows and movies for free.

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    By n***s  September 8, 2016

    Very nice and fast TV BOX !! Good quality!! Ready to Go!!

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    By p***y  August 20, 2016

    this is a very good tv box fast no problem loading the only thing is the wi fi can be a bit if and but. the best thing is u can put loads of apps on because of the big 32 gb storage. the launcer is not the best and no toolbar. but for the money great box

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    By e***c  July 26, 2016

    Great product!! powerful!!

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    By w***s  July 26, 2016

    Love it, interface is pretty good.

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    By i***e  July 26, 2016

    This box is excellent and works great out of the box. Great choice for an upgrade. Firmware updates are available. 

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    By w***d  July 26, 2016

    The box is excellent with the use of high speed Internet

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    By v***e  July 26, 2016

    fast, intuitive, reliable, great android machine for iptv and more. very happy about it and want buy more.

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    By l***y  July 26, 2016

    Excellent product just as described. Works very good. If you're looking for an android box this works great.

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    By u***w  July 25, 2016

    It's easy to set up and works well. I'd recommend getting one for each media box you have in your house!

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    By q***s  July 25, 2016

    very pleased with the TV box and will definitely share information with friends and family, highly recommended.

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