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Discussions
Please note that TOMTOP Forums are a community for all communicating and getting help each other. There will be some enthusiastic friends participate in your discussions. Of course TOMTOP customer service (with tomtop customer service icon) response is guaranteed ,which is the same way you contact us at http://www.tomtop.com/contacts
open this forum in full pageAverage Rating:
4.4based on 121 Customer Reviews
Share your thoughts with other customers and get Tomtop Points, the first 5 reviews get DOUBLE Tomtop Points!
Write a Customer ReviewBy V. I.
July 8, 2018
By Pumlex
July 4, 2018
I am adding to my review because I read through the negative comments after I done my review, from reading the negatives I can see many people automatically think that if they can't get it to work then it is a poor product. Router settings can block the DVR for example and yet I see people writing will not connect to my network, question did you check your network was set up correct to accept DVR ? NO ! yet you blame product? I gave this 4 stars because I thought it was very simple to install and it is, however if you don't know basics of router settings then you might have to watch a few how to videos on you tube. The unit is Very simple to set up, requires your own hard drive but lets be honest who does not have an old PC lying around ? I stuck in an old 1TB drive, simple open box push connection and screw drive to body of recorder, close box and turn on. I have 12 cameras connected, the better camera you buy the better image and night vision. I have the DVR working via two windows 10 laptops, two tablets (android) and a mobile phone (android) I fitted CCTV for a job around 25 years ago so big changed but I would say any good DIY'er could install a decent system. consider buying a power supply unit and this will save loads of plugs to provide all your camera with power. looks more professional too. I found when using viewing app's it was better to add manually rather than via QR code, also try different Apps xmeye works best for me. Hope this helps...
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July 3, 2018
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February 19, 2018
