电子商务的迅猛发展,让网络骗局越来越猖狂。美国联邦调查局(FBI)称:2009年,网络诈骗造成的财产损失由2008年的2.65亿美元升至 5.60亿美元。触目惊心!从2004年开始我们从事电子商务有7年之久,涉及外贸有5年之久,期间,跟各种各样的网络骗子做过斗争。积累了丰富的防骗经 验。为了电子商务的健康发展,维护诚信商家的信誉,打击外贸网络骗子,针对外贸购物,我们总结了以下十大绝招,招招致命,让骗子原形毕露:
1. 查网站注册信息
众所周知,百年老店的信誉是最有信誉的, 如何查他们的几年信誉?用域名查询工具! 比如,点击这里 http://whois.domaintools.com 可以知道这个网站详尽信息,包括注册时间,注册人,商家地址等。如果是骗子,一定是虚假不全的信息,并且总是不停的更换身份,打一枪换一个地方,注册时间不可能长。所以,从这里获得网站注册时间越久,注册信息越详尽,则网站可信度就越高。
2. 查在权威的第三方交易平台上是否有经营
一般的,优秀的商家都会利用权威的第三方交易平台销售产品,以提高自己的市场占有率,同时这也是实力的象征。常见的的外贸第三方交易平台有Alibaba, eBay, Amazons等。这些第三方的交易平台是透明和公正交易市场。尤其是他们的信誉评价系统十分完善。你可以获得更多客观信息。比如你可以google上搜索“商家名 alibaba”, 就可以确认该商家在阿里巴巴上是否注册,注册的是何种级别的供应商等。
3. 查是否通过第三方的网络安全认证
McAfee
和Verisign
是 世界上最权威的网络安全认证机构。世界500强企业大都采用他们的认证服务。他们的认证,包括对商家身份的严格确认。并且定期对网站进行测试扫描,以确保 不含木马,病毒,间谍软件和其他的威胁。如果网站上没有这样认证logo,千万不要在网站上购买产品。注:很多网站,仅仅是挂一个不能点击的McAfee 或Versign的标志而已,其实那并不是真正的被认证过的,要特别小心。
4. 查是否是价格陷阱
网络购物受骗的开始永远都是相信“天上掉馅饼”,面对远远低于市场的不可思议的价格的时候,往往会产生购买的冲动。低价也是网络骗子屡试不爽的钓鱼绝技。 此刻,切记要冷静,高价不一定高质量,但低价不可能有高质量。要么这个商品是次品,仿品,返修品,水货,或者压根就不发货。当然,有时一个诚信的商家也可 能会清货,打折,发放优惠券,此时可用其他方式查验。
5. 查是否支持Paypal收款
Paypal是倾向于保护买家的支付方式,保护力度,就如国内的收到货后才放款的支付宝。如果顾客没有收到货,或者收到的货与描述不符,则可以在45天之 内发起纠纷,并能获得100%的全额退款。而且,频繁被买家投诉的商家,或者大量销售假冒伪劣产品的商家,他的帐号距离被Paypal冻结也不远了。因此 比之那些只收西联,T/T的网站,选择支持Paypal 的商家是更安全的。
6. 查是否支持公司帐号收款
一个优秀的在线购物网站,一定是由实体的注册商家经营的。他们一定会在当地政府取得合法的营业执照。而且一定会有公司银行帐号。否则,就是个人经营。当你进行大宗批发业务,涉及金额较大的订单时,一定请用公司银行帐号支付,可以获得更好的法律的保障。
7. 查是否有客户互动平台
客户的评论,意见和使用该产品的感受是直接影响购买的关键因素。 一个诚信的商家,会允许顾客在他的商品评论,论坛,博客以及第三方社会网络(facebook,twitter,youtube)发表自己的观点、意见。但是作为一个骗子,是绝对不会提供这些平台让你发言。否则,他怎么能骗到其他的客户?
8. 查网站是否专业
细节决定成败,一个专业的B2C网站一定是十分注重细节,这需要花费大量的精力。一般的会提供
积分累计、
优惠券、
联盟营销、订单查询、售前咨询、售后服务、
新产品订阅 等多项服务以及详细的公司介绍、明确的
退换货承诺等。骗子是不会浪费这么多精力在这些细节上。
9. 查是否支持当面交易
“一手交钱,一手交货”这是老祖宗留给我们的防骗经验。你也可以委托当地的朋友或生意上的合作伙伴上门提货。如果不支持当面交易或者不提供详细的地址,那肯定是骗子无疑了。当您进行大宗批发业务的时候,一定要善用这种方式以防受骗。
10. 实践是检验真理的唯一标准
如果以上方法,都不足以判定是否是骗子,那最后一招就是实践出真知。你可以下一个小金额的订单,以进行验证,立即水落石出。就算受骗,损失也不大。事实上,骗子是不会理睬你的小订单的,他们会直接退款或者种种借口要求你下更多金额的订单。
总之,网络购物带给我们方便,快捷,也有坏汤之鼠,但总不能因噎废食。只需心念防骗宝典十诀,保你轻松购物,远离欺诈。
正所谓:
网络购物起风云,
牛鬼蛇神舞沙尘。
招招致命七寸处,
云开雾散见真诚。
TOMTOP原创,如需转载,请注明出处:http://www.tomtop.com/cnblog/2010/07/fangpian/
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