Dispatch:Usually will be shipped inbusiness dayshours
When you order from TOMTOP.com, you will receive a confirmation email. Once your order is shipped, you will be emailed with the tracking information for your order's shipment. You can choose your preferred shipping method on the Order Information page during the checkout process. TOMTOP.com offers different shipping methods for you:
|Shipping from Chinese Warehouse：|
|Shipping Type||Country||Shipping Time|
|Airmail and register airmail||United States,Canada||10-20 business days|
|Australia, New Zealand, Singapore||15-25 business days|
United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium,
Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland
|20-30 business days|
|Brazil and Mexico||20-35 business days|
|Russia||20-35 business days|
|Other countries||10-25 business days|
|Singapore & China (EMS)||All countries except those listed below||6-10 business days|
|Brazil and Russia||10-25 business days|
|Expedited Shipping(DHL)||Worldwide||3-7 business days|
|Shipping from Local Warehouses:|
|Warehouses||Shipping Type||Shipping Time||Country|
|UK Warehouse||Royal mail without tracking number||5-12 business days||Can be delivered to UK & other EU countries.|
|UPS||3-7 business days|
|USA Warehouse||Air mail with tracking number||5-12 business days||Can only be delivered to America.|
|UPS||3-7 business days|
|DE Warehouse||DHL||3-8 business days||
Can be delivered to worldwide. (But its shipping cost varies from
different countries. Recommend to choose if you are in Europe.)
The transit time depends on where you're located and where your package comes from. If you want to know more information, please contact our customer service. We will settle your problem as soon as possible. Enjoy shopping!
TOMTOP.com accepts PayPal, Credit Card, Western Union, Wire Transfer, QIWI and Yandex as secure payment methods:
1) Login To Your Account or use Credit Card Express.
2) Enter your Card Details, the order will be shipped to your PayPal address. And click “Submit”.
3) Your Payment will be processed and a receipt will be sent to your email inbox.
2. Credit Card
1) Choose your shipping address OR create a new one.
2) Enter your Card Details and click “Submit”.
3) Your Payment will be processed and a receipt will be sent to your email inbox.
3. Wire Transfer
For orders more than $500, please contact us and provide us with the following information: your order number, the total amount paid, and the exact date of the wire transfer.
Вы можете заплатить из кошелька в Яндекс.Деньгах или с привязаннойк нему карты. Комиссии нет.
1) Выберите страну, где был открыт ваш счет
2) Введите номер вашего QIWI кошелька
3) Введите номер, ваш пароль и нажмите на кнопку оплаты
4) Нажмите на “оплатить с QIWI”, Вы будете перенаправлены на страницу с деталями платежа через QIWI
5) Введите номер ваш пароль и нажмите на кнопку оплаты
6) Ваш платеж будет обработан
7) Вы будете направлены на страницу с деталями заказа для подтверждения
Вы будете перенаправлены на сайт QIWI, чтобы произвести оплату с вашего QIWI Wallet.
1.Does TOMTOP check the products before shipping them to me?
Yes, for sure.
We have a professional Quality Control team. They will check carefully for each item we received from suppliers and manufacturers to avoid sending defective goods to our customers.
If a item is found defective in our QC test, it will be returned to the supplier / factory. So please don't worry about receiving a defective item because we are committed to being a trustworthy and reliable seller on international on-line shopping market.
2．Are Products Guaranteed / Is There A Warranty?
Yes, everything you buy from TOMTOP has a guarantee of quality and will exactly match the description on the website.
Factories that supply TOMTOP are strictly evaluated by us, and we provide you an even better reassurance of consistent high quality thanks to our in-house QC team. We double-check the contents of all orders carefully before dispatch to our customers. You can be confident about ordering from TOMTOP just as much as any western retailer.
3. How long dose it take to have my orders shipped after the payment is made?
1.Processing time 1-2 business days normally: During this period, we do strict quality-control tests and get the items carefully packed.
2.Sometimes the item in your order is really a hot seller and it may be just sold out at that time. It will take us 1-2 more days to get it available in stock again. In this case, The processing time will be 3 business days.
If you don’t receive any shipping confirming over three days after the payment is made, please kindly contact our customer service . They will check for you.
4. What should I do if my items arrived damaged?
Rarely, rough handling by the courier can lead to physical damage to your goods, e.g. broken screen.
If this has happened, please follow these steps:
If possible, raise a complaint directly with the delivery representative of the courier company before you sign for the goods. They will advise you on the complaint procedure.
If you already signed for the packet, take photos showing the damage and contact the local office of the courier/delivery company to complain. They will have a complaining procedure which will enable you to get compensation.
Next, contact TOMTOP immediately with your order number and a full description / pictures of the broken item issue. We will contact the courier company from our end.
Once the courier company confirms that the case is valid, they will compensate TOMTOP, and we will pass on this compensation to you. The compensation varies from case to case and is different for each delivery company. In some cases you will need to pay to post the broken item back to TOMTOP in order for us to send out a new piece.
5. What should I do if my products go broken after a period of use?
If you encounter quality issues within the warranty period, you can ask for us. Every product has a specific warranty period(If it is not stated in the product listing, contact us).
In this case, please kindly provide us with proof as below:
The photos of original TOMTOP package with front and back sides
The photos or video of the defective item(s)
The photos, video or screenshot showing the malfunction of the defective item(s)
We will usually offer you a refund or send a replacement as soon as the problem is confirmed.
Sometimes you may need to ship the defective item back to us for free repair service or a new replacement. Customer should cover the return shipping fee, and TOMTOP is responsible for the shipping costs of arranging reshipment by air mail.
based on 10 Customer Reviews
Share your thoughts with other customers and get Tomtop Points, the first 5 reviews get DOUBLE Tomtop Points!Write a Customer Review
August 20, 2016 10:31:57
This product was surprisingly rezilient. My son has crashed it many number of times, into buildings, trees, veichles, etc. Of course it has some scuff marks, but is working correctly. It is pack pretty tight, so be sure you are ready to unpack it because it is very difficult to get it back in its packaging. For a beginner drone it surprised me, it seems kinda flimsy, but it is tuffer then it looks. The camera and LCD screen link up from the start and have not yet lost signal with each other. The video is great guailty for what it is, playback works well on the laptop. My son loves it, new hobby started for him.
August 19, 2016 22:23:19
I've been flying RC airplanes for 40 years, but this is my first camera drone. It flies very well and the videos and pictures are very impressive, still getting used to the FPV but it seems to work very well. The instruction manual is fairly complete (just a little bit of "Chinglish") but read it completely and you should have no problems. Binding the radio wasn't well explained so here's the way it works: turn on the drone power switch and set it on the ground facing away from you, turn on the transmitter, push the left throttle stick full up till you hear a beep, then full down till you hear 2 beeps, when the lights go solid it is bound, pull both sticks down and to the center and then release, when lights are solid, it is ready to fly. Altitude hold function is great, allows you to focus on what you want to video. It is very light so it doesn't like much wind. It seems to be a great value and a very good first camera drone.
August 18, 2016 08:05:04
Great right out of the box. Charged the batteries and good to go.Unfortunately this was my first drone and after deciding to fly it first without the camera it ended up 40ft in a tree. It seemed pretty stable at first, but after getting it up a ways, the wind took over and bye bye. Maybe if I had left the camera on it would have been a little more stable. All in all it seems like a nice unit for the price. Anybody know where I can buy just the drone without the camera, remote or fpv screen? I've already got those.
August 17, 2016 21:14:46
One of the best FPV beginner drones out there. The altitude hold on this drone works great and makes it easy for someone to learn the controls without the worry of them nose diving into the ground. The camera on the drone looks good, so does the monitor on the receiver. Battery life is not very long. About 9-10 minutes on a good day, so I recommend picking up some extra batteries. *****IMPORTANT***** If you buy extra batteries make sure in the description that it says they are compatible with a JXD 509.
August 16, 2016 16:23:08
the drone makes all my friends jealous because of the outstanding fpv and control is down right amazing. The batteries range from 30-60 minutes. The range is about 120 meters or 115 yards. I would recommend this drone to any flyer. By the way, the camera is amazing to. But I recommend getting a 32gb micro sd card because the 4gb will run out of storage fast.
August 15, 2016 18:50:10
This drone is absolutely incredible! I received this in the mail very efficiently and set it up with no worries. The actual drone can go so high and really cover any area. I am loving playing around with this, theres so much more to learn still but I am very happy I purchased this!
August 14, 2016 22:20:42
This is a most impressive drone for the money. I am new to this hobby and my flying skills reflect it...I have crashed into the side of a cinder block building, cut power and fallen onto a tennis court, and also fallen from an extreme height (it was just a black dot in the sky) onto a grassy soccer field, knocked it out of trees with a softball (twice)...And it Just Keeps on Flying!!! Seriously, there are nicks and scratches but everything still works, clear image on the monitor, records video just fine and flys great! Note: Pay attention to the wind, how far away you fly, and your depth perception... Trees will reach out and grab you! Great Product.
August 13, 2016 16:04:39
This JXD 509G 5.8G FPV Drone with 2.0MP HD Real-time Aerial Camera, High Hold Mode Headless Mode One Key Return RC Quadcopter is absolutely incredible for the price! Similar drones that I've seen elsewhere cost 3 times as much for the same or similar quality and functionality. There's just so much included in this, the photos that this drone can take are very clear considering the circumstances and this is overall a fantastic drone. I have high praises and hopes for this device!
August 12, 2016 21:17:59
August 11, 2016 21:03:41
This is a great quad for a beginner to intermediate pilot. The barometer function is spectacular and really works. Takes amazingly good videos for the camera that it has and has no Jell-O. It is not extremely fast but is very maneuverable and FPV works surprisingly well. It is identical to the Yuneek 500 but about 10 times smaller.
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